Shipping & delivery
Mokki uses shipping and delivery services from Bring.
Are you wondering about our return policy? Go to our return page »
Norwegian Shipping prices
We now have free shipping for orders over NOK 899 and fixed low shipping of 79,- for orders under NOK 899.
International Shipping prices
We offer international shipping services through UPS, with prices varying based on the destination country. The final shipping cost will be displayed during checkout, ensuring transparency and allowing you to review and confirm before completing your purchase.
Our shipping options
- United Parcel Service (UPS)
Uncollected packages
For packages that are not picked up by the deadline, Mokki reserves the right to charge a fee of up to NOK 150 for the costs incurred by the dispatcher. Uncollected packages are not normally covered by the right of withdrawal.
Tracking
Packages can be tracked at www.bring.com or www.UPS.com.
You should have received your tracking number in an email. If you have not received the tracking number or need to have it resent, send an e-mail to kundeservice@mokki.no. We will answer you as soon as we can.
Packing and shipping
All orders are processed and sent out Monday-Friday. Orders placed before 12:00 will be sent the same day. Orders placed after 12:00, or in weekends and public holidays are processed the next working day.
We point out that there may be increased processing and delivery time during the holidays.