Cookies & Tracking Technologies

Last updated: 23 December 2025

1) What are cookies and similar technologies?

We use cookies and similar technologies (such as pixels/tags and browser storage like localStorage) to operate our online store, secure checkout, improve performance, measure marketing, and support customer service. In this policy, we use “cookies” as an umbrella term for these technologies unless otherwise stated.

2) Consent and how to change your choices

Non-essential cookies (for analytics and marketing) are only placed when you have given consent where required. You can change or withdraw your consent at any time, and it should be as easy to withdraw consent as to give it.

• Use Cookie settings: open cookie settings (update this link to your actual settings page or banner-trigger)
• You can also block or delete cookies in your browser settings. Please note that blocking certain cookies may affect core functionality such as cart and checkout.

3) Why we use cookies

• Store functionality: cart, checkout, login, fraud prevention and security.
• Preferences: language, region/currency, and your choices where applicable.
• Analytics & optimisation: understanding usage to improve site performance and usability.
• Marketing: ad measurement, retargeting, and conversion reporting.
• Customer service & messaging: support chat and (where you opt in) email/SMS flows.

4) Cookie categories

We use the following categories:

• Strictly necessary (essential for the site to work)
• Functionality (enhances the experience and remembers choices)
• Analytics / performance (helps us improve the site)
• Marketing (ads, measurement, and retargeting)

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5) Cookies we use (based on an on-site test)

The list below reflects cookies observed during a recent test. Cookie names, providers and durations may change as vendors update their services.

A) Strictly necessary (site operation, security, checkout)

• _shopify_essential (mokki.com / account.mokki.com) – Shopify – ~1 year
  Required for secure checkout and payment.
• cart (mokki.com) – Shopify – ~1 month
  Used in connection with the shopping cart.
• keep_alive (mokki.com) – Shopify – session
  Maintains an active user session.
• cart_currency (mokki.com) – Shopify – ~2 weeks
  Helps populate the correct transaction currency.
• forterToken (.mokki.com) – Forter – ~1 year
  Used to enhance security and help prevent fraud.
• _shop_app_essential (.shop.app and/or .pay.shopify.com) – Shop/Shopify – ~1 year
  Required for certain Shop / Shop Pay related functionality.
• AWSALBCORS (api.reaktion.com) – AWS / load balancer – ~1 week
  Technical routing (“stickiness”) for certain service requests.

Note: In some scanners, certain marketing-related cookies may appear under “Strictly necessary”. We treat marketing cookies as marketing and require consent where applicable.

B) Functionality

• shopify_recently_viewed (.mokki.com) – Shopify – ~3 months
  Stores recently viewed products to enhance your browsing experience.
• localization (mokki.com) – Shopify – ~1 year
  Remembers language/region settings.

C) Analytics / performance

• _ga, _ga_3LW35BRVYW, _ga_NWK6Y0P97M (.mokki.com) – Google Analytics – ~1 year+
  Used to distinguish users and persist session state for analytics reporting.
• _shopify_s (.mokki.com) – Shopify – ~30 minutes
  Shopify analytics/session signal.
• _shopify_y (.mokki.com) – Shopify – ~1 year
  Shopify analytics signal used to improve the store.
• __kla_id (mokki.com) – Klaviyo – ~1 year
  Tracks when someone clicks through a Klaviyo email to our website (attribution).
• ar_debug (.pinterest.com) – Pinterest – ~1 year
  Diagnostic/troubleshooting cookie to help improve services.

Some platforms (e.g., TikTok) may be detected under “performance” by certain tools, but their identifiers are often used for advertising measurement. We categorize those under Marketing below.

D) Marketing / targeting

• _fbp (.mokki.com) – Meta – ~3 months
  Used to deliver and measure advertising (e.g., retargeting).
• _gcl_au (.mokki.com) – Google – ~3 months
  Used to measure advertising effectiveness and conversions.
• IDE (.doubleclick.net) – Google/DoubleClick – ~1 year
  Used for advertising measurement and retargeting.
• _pin_unauth (mokki.com) – Pinterest – ~1 year
  Registers an ID used for targeted advertising and measurement.
• _pinterest_ct_ua (.ct.pinterest.com) – Pinterest – ~1 year
  Pinterest marketing and attribution.
• _ttp (.mokki.com) – TikTok – ~3 months
  Used for TikTok advertising measurement and optimisation.
• ttcsid, ttcsid_CGESGGBC77U6LAATM73G (.mokki.com) – TikTok – ~3 months
  Used for TikTok attribution and campaign measurement.

E) Cookies observed as “Unclassified” (how we treat them)

Some cookies may appear as “Unclassified” in scanning tools until they are mapped to a category. Based on their typical purpose, we treat them as follows:

• GlobalE_Consent (.mokki.com) – session
  Functionality / necessary (stores/reflects regional/consent-related settings in cross-border flows).
• GLBE_SESS_ID (.mokki.com) – ~1 year
  Necessary (session identifier for Global-e / cross-border experience).
• GlobalE_Analytics (.mokki.com) – session
  Analytics (measurement related to cross-border experience).
• shopify_client_id (mokki.com) – ~1 year
  Analytics (client identifier used for store measurement/attribution).
• _shopify_analytics (mokki.com) – ~1 year
  Analytics (Shopify analytics cookie).

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6) Browser storage (localStorage) observed

In addition to cookies, our site may store certain values in your browser’s local storage. During testing, the following keys were observed:

• PAPVisitorId (localStorage) – strictly necessary
• lastExternalReferrer (localStorage) – strictly necessary
• lastExternalReferrerTime (localStorage) – strictly necessary
• ssupp_793d61cb9a595b0b291a629d079e18584761cf97 (localStorage) – strictly necessary

Local storage is used for technical purposes such as maintaining session-related state and improving the reliability of certain site functions.

7) Third parties and international transfers

Some providers listed above may process data outside the EU/EEA. Where required, such transfers are protected by appropriate safeguards (for example, Standard Contractual Clauses).

8) Contact

If you have questions about our use of cookies and similar technologies, please contact us at kundeservice@mokki.no. For more information about personal data processing and your rights, please see our Privacy Policy.